legal terms
Mobile Streams Limited ("Mobile Streams", "we", "us" or "our") operates this Website and it is owned, controlled and operated by Mobile Streams. The site's main purpose is to enable prospective licensees of Mobile Streams' content to learn about our services and for our sales teams to make contact with such users.

 

All content listed in the Content section of the site may be subject to rights and licence clearances at the time of sale. Furthermore, all information contained in the Content site is subject to change. All users are therefore advised to contact their sales representatives concerning the availability of specific content in any territory at any time.

 

Though Mobile Streams endeavours to ensure the accuracy of the information placed on this Website it does not warrant or guarantee the accuracy or correctness of such information or of any other content, description or material placed on or referred to on this Website.

 

If you are dissatisfied with the Website or any content or materials on it, your sole exclusive remedy is to discontinue your use of the Website.

 

Mobile Streams reserves the right in its sole discretion to modify, alter or otherwise change these Terms and Conditions of Use ("Terms") at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting the revised Terms on this page. You acknowledge and agree that it is your responsibility to review this Website and these Terms periodically and to be aware of any modifications. Your continued use of the Website after such modifications will constitute your: (a) acknowledgment of the modified Terms; and (b) agreement to abide and be bound by the modified Terms.

 

 

Copyright

 

All materials on this web site (including but not limited to text, images, illustrations, photographs, designs, logos, audio clips and video clips) are subject to copyright, trademark, service mark and/or other intellectual property and all such materials are owned and controlled by Mobile Streams, or by other parties that have licensed their material to Mobile Streams.

 

Use of the images is granted free of charge in connection with the publicising and promotion of licensed programmes only. For this usage, permission is granted to use the full image or a detail, but not to alter the image in any way. All other uses may only proceed with prior written permission from Mobile Streams and a usage fee will be charged.

 

Should you choose to download, print or copy any content from this Website, you must do so only in accordance with these Terms. In all cases Mobile Streams must be acknowledged as the source of the material. You acknowledge that you have no right to use the content in any other manner including for commercial purposes without our express written consent.

 

 

Disclaimer

 

Mobile Streams does not warrant that the Website, its content or the server that makes it available are error or virus free or free of other harmful components or that your use of this Website will be uninterrupted.

 

In no event will we be liable for any loss or damage (whether direct or indirect, including loss of profits or any consequential loss) resulting from or in any way connected with your use of this Website whether caused by negligence or otherwise. We do not limit or exclude our liability for death or personal injury resulting from our negligence.

 

The Website may provide links to other Websites, the content of which is not in the control of Mobile Streams. Accordingly Mobile Streams cannot accept any responsibility for the materials or offers for goods or services featured on such Websites. Links to such sites are not to be taken as an endorsement of such Websites or as a warranty that such Websites will be free of viruses or other such items of a destructive nature.

 

 

Data Protection and Privacy Policy

 

Mobile Streams is committed to safeguarding your privacy online. Personally identifiable information held by Mobile Streams in the form of registration details will be retained for the exclusive use of Mobile Streams in pursuance of its business and will not be sold or otherwise transferred outside the company. A copy of Mobile Streams' Privacy Policy is available on this Website.

 

If the whole or any part of any clause(s) of these Terms is or becomes invalid for any reason, that invalidity shall not affect the validity of any other provision.

 

These Terms comprise the entire agreement between us and you in respect of your use of this Website.

 

These Terms and your access to and use of this Website are subject to English law and the exclusive jurisdiction of the English courts.

 

 

Vuesia Complaints Policy

 

We have adopted this policy to be transparent about how we will handle complaints about content that is posted on any web or wap site that we host (a "Website").

 

Broadly, if we believe in good faith that a piece of content on any Website is (a) an infringement of intellectual property rights; (b) defamatory; (c) illegal; (d) obscene or otherwise contrary to reasonable social standards we will block access to such content. We may also suspend and/or terminate access to the Website in question.

 

We do not edit or review content that is posted to Websites by our customers (without their explicit consent) and will not typically take action in respect of any content unless someone has reported the issue to us in accordance with the policy set out below. Note that we will disregard any notice that is provided to us that does not comply with this policy.

 

  1. LODGING A COMPLAINT
    1. All complaints must be sent by fax to +44 20 7395 2001 or by mail to Customer Services, Mobile Streams PLC, Medius House, 63-69 New Oxford Street, London, WC1A 1DG, United Kingdom. We do not accept email complaints although we may correspond with complainants by email after a complaint has been lodged.
    2. All complaints must
      1. be written in the English language
      2. identify the complainant precisely. To prevent abuse of this policy we require that a complainant provides the following evidence of its identity:
        1. for a company or other incorporated body, the registered name and registered address must be provided. The complaint must be signed by a director (or other person registered with the relevant Chamber of Commerce or equivalent as having the right to act on behalf of the company). A copy of the certificate of incorporation (or equivalent) must also be provided)
        2. for an individual or unincorporated association, please have your signature witnessed by someone who is not your partner or member of your close family. You should also supply a photocopy of a water, gas or electricity bill showing your home address and a copy of the photo page of your passport or other government issued national identity card. If either document is not written in a roman alphabet then you must also provide a certified translation into English.
      3. include correspondence details for the complainant. These must include, at a minimum, the name of the person with whom we should correspond, their proper mail address and an email address.
      4. Identify the content about which it complains. You should provide a print-out of the relevant web-page and, if not clearly visible on such print-out, the full url at which such content may be found. If the content in question is not in the English language, you should also provide a translation of this content into the English language.
      5. Contain a statement that everything in the complaint is fully accurate and wholly truthful and that the complainant will indemnify Mobile Streams against all loss, costs, expenses, liabilities and damages that it may suffer or incur in the event that the information provided in the complaint was not wholly accurate and truthful.
        6. Comply with the additional requirements of Clause 2 of this Policy.
  2. FURTHER INFORMATION
    1. Infringement of Copyright
      In addition to the information required under Clause 1 above, a complainant must provide:
      1. written details of the work that it alleges is being infringed
      2. a statement that the complainant is the sole beneficial and legal owner of the copyright that it alleges is being infringed. If copyright ownership is joint, all owners must sign the complaint.
    2. Confidential Information
      In addition to the information required under Clause 1 above, a complainant must provide a written statement that the content complained about represents the information that is confidential to the complainant and that (to the best of its knowledge and belief) such information has not been published in the public domain in any form other than on the relevant Website at the time of making the complaint.
    3. Defamation
      In addition to the information required under Clause 1 a complainant must state that the content of which it complains relates to the complainant specifically and is untrue as to its material substance.
    4. Other Complaints
      In addition to the information required under Clause 1, a complainant must also provide the reasons for its complaint. If the complaint is that the content is illegal, the complainant should cite the relevant statute or law that is infringed by the content. A relevant statute or law is one that has been promulgated or is in force in a territory that the content in question is targeted at.
  3. ON RECEIPT OF A COMPLAINT
    Within ten days of receiving a properly completed complaint we will:
    1. notify the complainant that we have received the complaint and provide an indentifying number for the complaint (which must be quoted on all subsequent correspondence). If a complainant does not receive notice then it should assume that its complaint was not validly submitted in accordance with the above rules. We will not normally notify complainants of an invalid submission.
    2. in the event that the complaint is for
      1. infringement of intellectual property rights, breach of confidentiality and/or defamation, we will block access to the content in question; or
      2. for any other reason we will decide whether or not to block access to the content in question.
    3. if we decide to block access to the content in question, we will try to notify the person that has posted the content and provide him with a copy of the complaint.
  4. DEFENDING A COMPLAINT
    1. If a user wishes to challenge the basis for a complaint in respect of which we have blocked access for breach of intellectual property rights, confidential information and/or defamation he must, within 7 days of receiving notice from us send us a counter-notice:
      1. By mail or fax to the address or fax number given above;
      2. In the English language;
      3. Quoting the complaint number to which his counter-notice applies;
      4. Providing correspondence details for the user. These must include, at a minimum, the name of the person with whom we should correspond, their proper mail address and an email address.
      5. Containing a statement that:
        1. In the case of breach of intellectual property rights, that he is the owner or licensee of the intellectual property rights in the content in question and that to the best of his knowledge and belief the content does not infringe the intellectual property rights that are identified in the complaint notice;
        2. In the case of breach of confidential information, that the information in question has been mis-identified and/or is already in the public domain and therefore no longer confidential;
        3. In the case of defamation, that the allegedly defamatory statements made in the content are true to the best of the user's knowledge and belief.
      6. that formally identifies the user in the same manner as set out in Clause 1(2)(b);
      7. that contains a statement that everything in the complaint is fully accurate and wholly truthful and that the complainant will indemnify Mobile Streams against all loss, costs, expenses, liabilities and damages that it may suffer or incur in the event that the information provided in the complaint was not wholly accurate and truthful.
    2. There are no grounds to request reinstatement of content that we have blocked on the grounds of obscenity, illegality or for other breach of reasonable social standards.
    3. On receipt of a counter-notice that is validly submitted, we:
      1. will notify the user that we have received the counter-notice;
      2. will provide a copy of the counter-notice to the complainant;
      3. may (at our discretion), reinstate the content in question at the expiry of 10 business days (in England) from the date on which we pass the counter-notice to the complainant UNLESS, in the interim, the complainant provides us with a certified copy of a claim brought in a court of competent jurisdiction (as certified by the complainant) against the user in respect of the content that was the subject of a complaint.
  5. CHANGES TO THIS POLICY
    1. We reserve the right to change this policy at any time.
    2. If a complaint has been lodged then the provisions of this Policy as they were at the time the complaint was lodged will remain valid in respect of that complaint.
  6. GOVERNING LAW
    To the extent necessary to give binding effect to this Complaints Policy, this Complaints Policy shall be construed in accordance with and governed by the laws of England and Wales.