FAQs

Why did you create Streams?

Because finding great content ideas that are going to boost you getting noticed is hard. We wanted to help people discover the best content possible by revealing what is working.

What does it do?

Streams searches multiple social networks and finds the best content that is working right now. It also reveals hidden insights on why that content is working. You can then save the best ideas for when you need them. As we begin to grow we have more exciting features to release.

Can I have a free trial?

Yes, we offer a free trial before you buy any of our subscriptions. Our trial lasts for 7 days. You get full access for 1 user and 1 workspace to play with and enjoy. Go get some!

What are workspaces?

Workspaces are where you can save all of your great content ideas. You can store up to 100 pieces of content and you can also share them with your team members. Don’t worry if you run out of space, you can purchase additional workspaces via our website.

We’ll also be introducing many more features to make the workspaces even more powerful to all our users. We’ve also got easy to understand videos on our site to show you how to use them.

What are the payment options?

You can pay monthly or get a discount for a year. At the moment you can pay by major debit & credit cards when you buy a subscription. If you have issues with payment please contact us and we will help support you.

Can I cancel at any time?

Yes you can cancel at anytime. If you do cancel you will lose access to all the workspaces you have created. We will only hold onto these for a limited time.

How does it work with different currencies?

Even though we show our costs in (£) you will be charged at the current exchange rate.

What is your refund policy?

You can ask for a refund for your current month if you ask 48 hours before the transaction. We would also ask that you feedback to us why you would like to cancel so we can make Streams as great to use as possible.

Can I speak to someone?

We want to keep our users happy and help them as much as possible to make great content. You can contact us here to speak to someone if you have any more questions about our plans.